Benefits:

Health insurance
Opportunity for advancement
Paid time off
Training & development

Restaurant Manager – Counter Service

Location:

Multiple locations in New York, NY

Pay:

$70,000 - $85,000, based on experience

Job Type:

Full-time (Salary)

Expected Hours:

40+ per week

About Us

Counter Service is an innovative, chef-driven restaurant brand founded by Steve Ells, the visionary behind Chipotle, in collaboration with acclaimed Chef Andrew Black. After the success of our first location, we are expanding to three additional restaurants in NYC. We are passionate about high-quality food, operational excellence, and creating a welcoming, fast-paced dining experience.

We are seeking an experienced and dedicated Restaurant Manager to lead our growing team. This role is responsible for the day-to-day operations of the restaurant, ensuring smooth service, team leadership, and adherence to our high standards of food quality, cleanliness, and customer service. The Restaurant Manager will directly manage the crew, oversee shifts, and ensure all NYC health and safety standards are met.

What You'll Do

Team Leadership – Hire, train, manage, and develop restaurant crew members to ensure top performance
Daily Operations – Oversee all aspects of service, ensuring smooth restaurant operation from opening to closing
Shift Management – Handle scheduling, shift coverage, and step in as needed during busy periods
Customer Experience – Ensure every guest receives exceptional service, resolving issues as they arise
Problem-Solving – Address staffing, operational, and customer-related issues in real time and within budget
Food Quality & Safety – Maintain high food safety standards, ensuring full compliance with NYC health regulations
Restaurant Maintenance – Keep the restaurant clean, organized, and well-stocked
Cash & Inventory Management – Oversee POS operations, cash handling, and inventory control
Health & Safety Compliance – Ensure adherence to all sanitation and safety protocols

What We're Looking For

3+ years of restaurant management experience (quick-service, fast-casual, or full-service)
Proven leadership skills with the ability to motivate and manage a team
Strong understanding of restaurant operations, including staffing, inventory, and customer service
Excellent problem-solving and decision-making abilities in a fast-paced environment
Experience using restaurant technology systems (POS, scheduling software, inventory tracking)
Ability to work a flexible schedule, including weekends, nights, and holidays
Must have NYC Food Protection Certificate and NYC Food Handlers Certificate (Required)
Strong English communication skills (verbal & written)

Why Join Us?

Competitive salary with weekly pay
Health & dental insurance
Paid time off
Career growth opportunities – be part of a fast-growing, chef-led restaurant brand
Employee referral bonuses

Join Our Team!

If you're ready to lead a high-performing team in a fast-growing, chef-led restaurant brand, apply today! After applying, you'll receive an email with next steps to schedule an interview.

Counter Service, a Kernel Foods Inc brand, is an equal opportunity employer that values diversity and inclusivity.

Compensation: $70,000.00 - $85,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Counter Service, we’re building something new—rooted in the best parts of New York City’s iconic counter spots and driven by a belief that great food should be more accessible, more consistent, and more sustainable for the people who make it. Our chefs come from fine dining, but we’re not here to replicate that experience—we’re here to apply that craft to something more everyday: sandwiches.

Almost everything we serve is made in-house—roasted meats, scratch sauces, baked desserts. We’ve outfitted our kitchens with the tools and talent you’d expect in top-tier restaurants, but we’ve stripped away what doesn’t serve the mission. The result is a network of locations powered by serious chefs, delivering serious food—fast.

We’re also changing how the industry works. Our model is built to support better wages, more stability, and a kitchen culture that respects cooks as professionals. No tablecloths, no shortcuts. Just a smarter, more human way to run a restaurant—one damn good sandwich at a time.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

I want to get text messages for this job from Counter Service.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our and Privacy Policy for details.

Get faster updates with texting!

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our and Privacy Policy for details.

Location

Address

City

States

ZIP Code

Resume/CV *

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

What has been your favorite manager job and why?*

Describe your management style.*

What characteristics do you look for in an ideal employee and why?*

Describe the mentor who is most responsible for shaping you as a manager. Why do you think this person was able to influence you so much?*

U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender

Race/Ethnicity

I was referred to this position by a current employee

Who referred you?